Does Whatfix have a free plan?

No. Whatfix has no free plan; a free trial is available on request, but ongoing use is a sales-led annual contract.

How is Whatfix priced?

Per application: a flat platform fee plus user licenses, billed per user for employee-facing apps and per MAU for customer-facing apps, on annual contracts. Covering more applications, adding product lines (analytics, mobile, desktop), and higher tiers all increase the total.

Whatfix pricing

How much does Whatfix cost?

Quote-based enterprise pricing: a flat per-application platform fee plus user-license fees (per-user for internal apps, per-MAU for customer-facing apps), almost always on annual contracts. Additional product lines (analytics, mobile, desktop) are billed separately.

Entry price

Contact sales; ~$32k/yr median (Vendr)

Pricing model

Per-app flat fee + per-user/MAU licenses

Free tier

No (trial on request)

Contract

Annual (custom enterprise)

Whatfix pricing tiers

Tier	Price	MAU / usage	What's included
Standard (DAP Web & Desktop)	Contact sales (benchmarked ~$24k–$35k/yr; Vendr median ~$32k)	Per-app; MAU for customer-facing, per-user for employee-facing	Core Flows, Smart Tips, Task Lists, Pop-Ups, and Self Help; single-app.
Premium (DAP Web & Desktop)	Contact sales (benchmarked ~$40k–$60k/yr)	Per-app; user or MAU based	Adds expanded capabilities such as unlimited content aggregation and premium add-ons.
Enterprise (DAP Web & Desktop)	Contact sales (benchmarked ~$79k–$100k+/yr)	Multi-app / high volume	Multi-app, white-label, on-prem authoring, 24/7 support, dedicated program managers.

What drives the cost

Number of applications covered (priced per app).
User volume - total users (employee-facing) or MAU (customer-facing).
Tier selected (Standard vs Premium vs Enterprise feature gating).
Add-ons: white-label, on-prem authoring, 24/7 support, professional services, and separate product lines.

What to watch out for

No public pricing - every deal requires a sales cycle and custom quote.
Annual contract lock-in; minimum commitments rarely below ~$20k–$25k/yr.
Possible implementation / onboarding fees (buyers report negotiating waivers).
Essential features and extra apps gated behind higher tiers and per-app fees, inflating multi-app totals.

How Steppr compares

Steppr starts at $29/mo for 2,500 MAU with a hard cap and no overages - public pricing, monthly billing, and a 7-day trial with no card. If you mainly need tours, checklists, and announcements rather than a full suite with surveys, a knowledge base, and analytics, it covers the core for a fraction of the price.

Whatfix pricing FAQ

How much does Whatfix cost?: Whatfix does not publish list prices - all plans are quote-based. Pricing is a flat per-application platform fee plus user-license fees (per-user for internal apps, per-MAU for customer-facing apps). Vendr benchmarks the median annual contract around $31,950, typically $26,000–$38,000 for a single-app Standard deployment, with multi-app enterprise deals running $40,000–$100,000+ per year.
Does Whatfix have a free plan?: No. Whatfix has no free plan; a free trial is available on request, but ongoing use is a sales-led annual contract.
How is Whatfix priced?: Per application: a flat platform fee plus user licenses, billed per user for employee-facing apps and per MAU for customer-facing apps, on annual contracts. Covering more applications, adding product lines (analytics, mobile, desktop), and higher tiers all increase the total.

Sourced honestly. Pricing taken from Whatfix's public pricing page and third-party benchmarks where tiers are quote-only.

Verified June 2026 · source

Quote-only and benchmarked figures are labelled as estimates. Both products evolve; if you spot a number that's out of date, email hello@steppr.io and we'll fix the page.