StepprHow much does Whatfix cost?
Quote-based enterprise pricing: a flat per-application platform fee plus user-license fees (per-user for internal apps, per-MAU for customer-facing apps), quote-based with annual or monthly payment per Vendr. Additional product lines (analytics, mobile, desktop) are billed separately.
Whatfix pricing tiers
| Tier | Price | MAU / usage | What's included |
|---|---|---|---|
| Standard (DAP Web & Desktop) | Contact sales (benchmarked ~$24k–$35k/yr; Vendr median ~$32k) | Per-app; MAU for customer-facing, per-user for employee-facing | Core Flows, Smart Tips, Task Lists, Pop-Ups, and Self Help; single-app. |
| Premium (DAP Web & Desktop) | Contact sales (~$40k–$60k/yr, third-party blog estimates) | Per-app; user or MAU based | Adds expanded capabilities such as unlimited content aggregation and premium add-ons. |
| Enterprise (DAP Web & Desktop) | Contact sales (~$79k–$100k+/yr, third-party blog estimates) | Multi-app / high volume | Multi-app / unlimited implementations; white-label, on-prem authoring, 24/7 support and program managers are paid add-ons. |
- Number of applications covered (priced per app).
- User volume - total users (employee-facing) or MAU (customer-facing).
- Tier selected (Standard vs Premium vs Enterprise feature gating).
- Add-ons: white-label, on-prem authoring, 24/7 support, professional services, and separate product lines.
- No public pricing - every deal requires a sales cycle and custom quote.
- Quote-based contracts - minimum commitments are not published, so get the floor in writing.
- Possible implementation / onboarding fees (buyers report negotiating waivers).
- Essential features and extra apps gated behind higher tiers and per-app fees, inflating multi-app totals.
Steppr starts at $29/mo for 2,500 MAU with a hard cap and no overages - public pricing, monthly billing, and a 7-day trial with no card. If you mainly need tours, checklists, and announcements rather than a full suite with surveys, a knowledge base, and analytics, it covers the core for a fraction of the price.
Whatfix pricing FAQ
Whatfix does not publish list prices - all plans are quote-based. Pricing is a flat per-application platform fee plus user-license fees (per-user for internal apps, per-MAU for customer-facing apps). Vendr benchmarks the median annual contract around $31,950, typically $26,000–$38,000 for a single-app Standard deployment, with multi-app enterprise deals running $40,000–$100,000+ per year.
No. Whatfix has no free plan; a free trial is available on request, but ongoing use is a sales-led, quote-based contract (annual or monthly payment per Vendr).
Per application: a flat platform fee plus user licenses, billed per user for employee-facing apps and per MAU for customer-facing apps, on quote-based contracts. Covering more applications, adding product lines (analytics, mobile, desktop), and higher tiers all increase the total.
Quote-only and benchmarked figures are labelled as estimates. Both products evolve; if you spot a number that's out of date, email hello@steppr.io and we'll fix the page.