StepprLooking for a Userpilot alternative?
A product-experience and product-analytics platform for PLG SaaS teams - onboarding flows, surveys, and a resource center bolted onto a full analytics suite.
Userpilot is the stronger pick if you want onboarding, surveys, a resource center, and full product analytics unified in one platform - and can absorb a $299+/mo annual floor with quote-driven higher tiers. If you just need tours, checklists, and announcements with transparent monthly pricing and a hard MAU cap, Steppr covers the core for an order of magnitude less.
Starter plan, monthly billing, hard cap. 7-day trial with no card. Annual billing offers two months free; Growth plan adds event triggers and 10,000 MAU.
Userpilot's entry tier is $299/mo paid annually (~$3,588/yr) for up to 2,000 MAU - flows, checklists, NPS surveys, basic event tracking, 3 seats. Monthly billing runs ~20–25% higher. No free plan, only a 14-day trial (no card). Growth and Enterprise are contact-sales; Vendr benchmarks the median annual contract around $11,300.
Side-by-side
| Feature | Steppr | Userpilot |
|---|---|---|
| Starting price | $29/mo (Starter, 2,500 MAU) | $299/mo Starter (annual, 2,000 MAU); Growth/Enterprise contact sales |
| Trial / commitment | 7-day trial, no card, monthly billing | 14-day trial, no card; annual default, monthly ~20–25% higher |
| MAU model / hard cap | Hard cap - SDK pauses at the cap, no overages | Per-MAU tiers; Growth reportedly bills ~$0.10/MAU overage |
| Tours, checklists, tooltips | Yes | Yes - flows, walkthroughs, tooltips, hotspots, checklists |
| Banner + modal announcements | Yes (1st-class entity, three banner placements, optional CTA, dismiss state) | Yes - modals, banners, spotlights, embeds |
| Resource Center launcher | Yes - tours, checklists, announcements, custom links | Yes - resource center hub (can link external KB) |
| Event-based triggers | Yes (Growth+) | Yes; autocapture + advanced targeting on Growth+ |
| Surveys / NPS | No (post-MVP) | Yes - NPS on Starter, advanced surveys on Growth+ |
| Knowledge base | No | Partial - resource center surfaces help content, integrates external KB |
| Analytics | Tour & checklist analytics only | Full product analytics - funnels, retention, paths (Growth+) |
| No-code authoring | Click-to-build via ?steppr_edit=true (no extension) | Yes (Chrome extension) |
- You only need tours, checklists, tooltips, and announcements and don't want to pay for an analytics + surveys suite you won't use.
- You want transparent, self-serve pricing and monthly billing without a sales call or annual lock-in.
- You have a smaller MAU base and want a hard cap rather than per-MAU overages or step-function jumps.
- You prefer a lightweight tool and a fast no-code setup over a broad platform.
- You want product analytics (funnels, retention, paths) unified with onboarding in one tool.
- You run a survey / NPS program and want it native alongside flows.
- You're scaling PLG and want a resource center, AI agents, and multi-channel workflows.
- You need enterprise controls - SAML SSO, custom roles, data-warehouse sync - and can commit annually.
Both products evolve; if you spot a number that's out of date, email hello@steppr.io and we'll fix the page.