Head to head
WalkMe vs Whatfix
Both are capable onboarding tools - WalkMe suits large enterprise DAP across many apps, while Whatfix suits large enterprise software adoption. Here's how they compare on pricing and features side by side - and where Steppr, a simpler option from $29/mo with a hard MAU cap, fits in.
Side-by-side
| WalkMe | Whatfix | Steppr | |
|---|---|---|---|
| Entry price | ~$14k–$40k+/yr (benchmarked) | Contact sales; ~$32k/yr median (Vendr) | $29/mo (2,500 MAU) |
| Pricing model | Custom enterprise quote | Per-app flat fee + per-user/MAU licenses | Flat tiers, hard MAU cap |
| Public pricing | No (contact sales) | No (contact sales) | Yes - every tier listed |
| Free tier | No | No (trial on request) | No (7-day trial, no card) |
| Contract | Annual (often multi-year) | Annual (custom enterprise) | Monthly or annual |
| Surveys / NPS | Yes | Yes | No (post-MVP) |
| Knowledge base | Yes | Yes (Self Help) | No |
| Analytics | Full (Insights) | Full | Tour & checklist analytics |
| No-code builder | Yes (desktop Editor + extension) | Yes (extension or JS-embed) | Yes (no extension) |
| Best for | Large enterprise DAP across many apps | Large enterprise software adoption | Indie / startup SaaS |
Quote-only and benchmarked figures are labelled as estimates on each tool's pricing page. Verified June 2026.
Where each one wins
Choose WalkMe
- You need to drive adoption across many internal systems (SAP, Salesforce, Workday, legacy / desktop apps), not just one web product.
- You require deep usage analytics, friction insight, and automation (ActionBot) to prove software ROI.
- You need enterprise governance - SSO / SCIM, white-labeling, multi-language, security controls, dedicated CSM.
Choose Whatfix
- You are a large enterprise rolling out complex internal apps (Salesforce, Workday, SAP) and need deep adoption tooling.
- You need built-in product analytics, in-app surveys, and a self-help knowledge-base launcher in one suite.
- You require enterprise governance: SSO, multi-app management, on-prem authoring, white-label, dedicated support.
Choose Steppr
- You want tours, checklists, and announcements - not a full suite.
- You want public, monthly pricing and a hard MAU cap with no overages.
- You want self-serve setup in minutes, no sales call or annual lock-in.
More on WalkMe
More on Whatfix