Head to head

WalkMe vs Whatfix

Both are capable onboarding tools - WalkMe suits large enterprise DAP across many apps, while Whatfix suits large enterprise software adoption. Here's how they compare on pricing and features side by side - and where Steppr, a simpler option from $29/mo with a hard MAU cap, fits in.

Side-by-side

WalkMeWhatfixSteppr
Entry price~$14k–$40k+/yr (benchmarked)Contact sales; ~$32k/yr median (Vendr)$29/mo (2,500 MAU)
Pricing modelCustom enterprise quotePer-app flat fee + per-user/MAU licensesFlat tiers, hard MAU cap
Public pricingNo (contact sales)No (contact sales)Yes - every tier listed
Free tierNoNo (trial on request)No (7-day trial, no card)
ContractAnnual (often multi-year)Annual (custom enterprise)Monthly or annual
Surveys / NPSYesYesNo (post-MVP)
Knowledge baseYesYes (Self Help)No
AnalyticsFull (Insights)FullTour & checklist analytics
No-code builderYes (desktop Editor + extension)Yes (extension or JS-embed)Yes (no extension)
Best forLarge enterprise DAP across many appsLarge enterprise software adoptionIndie / startup SaaS

Quote-only and benchmarked figures are labelled as estimates on each tool's pricing page. Verified June 2026.

Where each one wins

Choose WalkMe
  • You need to drive adoption across many internal systems (SAP, Salesforce, Workday, legacy / desktop apps), not just one web product.
  • You require deep usage analytics, friction insight, and automation (ActionBot) to prove software ROI.
  • You need enterprise governance - SSO / SCIM, white-labeling, multi-language, security controls, dedicated CSM.
Choose Whatfix
  • You are a large enterprise rolling out complex internal apps (Salesforce, Workday, SAP) and need deep adoption tooling.
  • You need built-in product analytics, in-app surveys, and a self-help knowledge-base launcher in one suite.
  • You require enterprise governance: SSO, multi-app management, on-prem authoring, white-label, dedicated support.
Choose Steppr
  • You want tours, checklists, and announcements - not a full suite.
  • You want public, monthly pricing and a hard MAU cap with no overages.
  • You want self-serve setup in minutes, no sales call or annual lock-in.

Still deciding between WalkMe and Whatfix?

Try Steppr free for 7 days - no card, monthly billing, and a hard MAU cap so the bill never surprises you.