Head to head

Userpilot vs Userflow

Both are capable onboarding tools - Userpilot suits pLG / product-led SaaS, SMB to mid-market, while Userflow suits funded PLG / product teams. Here's how they compare on pricing and features side by side - and where Steppr, a simpler option from $29/mo with a hard MAU cap, fits in.

Side-by-side

UserpilotUserflowSteppr
Entry price$299/mo (Starter, annual)$240/mo (annual) / $300/mo (monthly)$29/mo (2,500 MAU)
Pricing modelPer-MAU, annual, tieredMAU-banded fixed subscriptionFlat tiers, hard MAU cap
Public pricingPartial (Growth/Enterprise contact sales)Yes (Startup & Pro; Enterprise custom)Yes - every tier listed
Free tierNo (14-day trial)No (14-day trial)No (7-day trial, no card)
ContractAnnual (monthly costs more)Annual for best price; monthly availableMonthly or annual
Surveys / NPSYesYesNo (post-MVP)
Knowledge basePartial (resource center)Yes (resource center search)No
AnalyticsFull product analytics (Growth+)Yes (flow analytics + integrations)Tour & checklist analytics
No-code builderYes (Chrome extension)Yes (Chrome extension) + APIYes (no extension)
Best forPLG / product-led SaaS, SMB to mid-marketFunded PLG / product teamsIndie / startup SaaS

Quote-only and benchmarked figures are labelled as estimates on each tool's pricing page. Verified June 2026.

Where each one wins

Choose Userpilot
  • You want product analytics (funnels, retention, paths) unified with onboarding in one tool.
  • You run a survey / NPS program and want it native alongside flows.
  • You're scaling PLG and want a resource center, AI agents, and multi-channel workflows.
Choose Userflow
  • You want surveys / NPS and a built-in resource center with help-center search in one tool.
  • You value a fast, highly polished no-code builder and a developer-friendly API / SDK.
  • You need analytics integrations (Amplitude, Mixpanel, Segment) and CRM sync (Salesforce, HubSpot).
Choose Steppr
  • You want tours, checklists, and announcements - not a full suite.
  • You want public, monthly pricing and a hard MAU cap with no overages.
  • You want self-serve setup in minutes, no sales call or annual lock-in.

Still deciding between Userpilot and Userflow?

Try Steppr free for 7 days - no card, monthly billing, and a hard MAU cap so the bill never surprises you.